Help center › Getting started

Create your store

Sign up, fill in your store details and get it ready to sell in a few steps.

When you sign up you choose your store’s name and web address. From then on you have an admin to add products, take payments and manage orders. On the admin Home, the Setup guide lists what’s left before you can sell, and each step ticks itself off as you complete it.

Before you start

• An email address you check every day: new-order notifications go there.
• How you’ll get paid: your Mercado Pago or Stripe account, or your bank details if you take bank transfers.
• Photos, a price and the stock of at least one product.

Step by step

1. Open the admin and go to Home. In the Setup guide, click the step you want to complete: each one takes you to the screen where it’s done.
2. Store details: in Settings › Basic information fill in Store details (name, title, contact email, phone and address). On the same screen check Language and the Store currency (Currencies section). Save your changes.
3. Payments: in Settings › Payment methods turn on at least one payment method (Mercado Pago, Stripe, bank transfer or cash). See Payment methods.
4. Shipping: in Settings › Shipping methods turn on at least one way to deliver (store pickup, fixed rate shipping, meeting points or coordinate with vendor). See Shipping.
5. Products: in Products click Add product, enter the title, price, stock and photos, and leave the Status as Active. See Add products.
6. Try it: click View store (top right), add a product to the cart and place a test order from start to finish.

Tips

• Your store’s address is chosen when you sign up: you’ll find it in Settings › Basic information, as Your store URL. To use your own brand, connect a custom domain (Settings › Domain settings, from the Pro plan).
• The contact email is the one customers see and the one their order emails reply to: use an address you read.
• Enter your phone with its area code. Under the field you’ll see how WhatsApp will dial it; with Show WhatsApp button customers can message you from your store in one tap.
• Connect your domain, Customize your theme and Share your store are optional: you can sell without them.

Common problems

• Changes don’t save: look for a field marked in red (for example, a mistyped email); the message under it says what to fix.
• The payments step doesn’t tick off: the payment method has to be turned on, not just filled in.
• Can’t find the currency: it’s in Settings › Basic information, Currencies section, as Store currency.

Your store is online as soon as you create it. While you set it up, keep any product you’re not ready to show as a Draft.