Help center › Products & inventory
Import products
Bring your whole catalog at once from an Excel sheet, Shopify, MercadoLibre or your photos.
If your products are already in a spreadsheet or on another platform, you don’t need to add them one by one. In Products click Import products and choose where they come from.
From an Excel spreadsheet
- In Products › Import products choose the Excel option.
- Download the Excel template.
- Fill in one row per product. The product name and price columns are required, and each product can have up to 2 variant options (for example, size and color).
- Save the file as .xlsx or .xls (up to 10 MB) and drop it on the upload area.
- Products are processed in batches of 5 and you see the progress on screen.
From Shopify
- In Shopify: Products › Export › “All products” › CSV for Excel.
- In Shopping Master go to Products › Import (Shopify), or Import products › From Shopify › Import CSV.
- Drop the CSV file (up to 10 MB).
- Check the preview: how many products are new, which ones share a handle with a product you already have, and the Warnings (for example, products with no price or no image).
- To update the products you already have instead of duplicating them, turn on Overwrite products with the same handle.
- Click Import. When it’s done you see the import result, with any rows that failed and why.
From MercadoLibre
- Connect your account in Settings › MercadoLibre.
- In Products › Import products click Import from MercadoLibre.
- Search your listings, select the ones you want and click Import selected: they come with their photos, price and description.
From your photos
Bulk upload products from images takes the photos of several products at once and creates the products from them; afterwards you fill in what’s missing on each one, such as the price and description.
Tips
- Try a file with a few products first and check how they came out.
- Photos in a Shopify CSV are copied to your store: they don’t depend on staying online on Shopify.
- After importing, check the products’ Status: products that were drafts arrive as Draft and don’t show on your store.
Common problems
- “This doesn’t look like a Shopify products CSV”: the file is missing the Handle and Title columns. Export it from Products in Shopify (not from Orders or Customers).
- A product with no price is imported at 0: fix it afterwards in Products.
- “The file is too large”: split it into parts of up to 10 MB.
- “This file was already imported”: choose the file again to import it again; turn on Overwrite products with the same handle so nothing is duplicated.