Terms of Service

Last updated: October 14, 2026

These Terms of Service (the "Terms") govern access to and use of Shopping Master (the "Platform"), a service to build, manage and run online stores. By creating an account, accessing the admin or using any feature of the Platform, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Platform.

1. Who provides the service

The Platform is operated by DevCloud Software, based in the Argentine Republic ("Shopping Master", "we", "us"). You can reach us at sales@devcloudsoftware.com.

2. Definitions

• "Merchant": the individual or legal entity that creates an account to run one or more stores on the Platform, including the people it authorizes as members of its team.
• "Store": the online store a Merchant creates and manages with the Platform, available on a Platform subdomain or on its own domain.
• "Buyer": anyone who visits a Store, signs up to it or buys products or services from it.
• "Content": any text, image, product, price, data or material a Merchant uploads, publishes or processes through the Platform.

3. The service

The Platform provides, as software as a service, tools to publish products, manage orders, inventory, customers, shipping, discounts and content, customize the Store design and connect it with third-party services. Available features depend on the plan and are described on the Pricing page.

Shopping Master provides the technology: it is not the seller, buyer, intermediary or guarantor of the transactions made in the Stores. Each sale is a relationship solely between the Merchant and the Buyer.

4. Account registration

• To use the Platform as a Merchant you must be at least 18 years old and able to enter into contracts. If you act on behalf of a company, you represent that you are authorized to bind it.
• You must provide accurate, complete and up-to-date information, and keep it that way.
• You are responsible for keeping your credentials confidential and for all activity under your account, including that of the team members you give access to. Notify us immediately of any unauthorized use.
• We may use security measures, such as bot checks, when accounts are created or users sign in.

5. Plans, pricing and billing

• The Platform offers a free plan and paid plans. Current prices, in US dollars, are published on the Pricing page. Applicable taxes are added where required by law.
• Paid plans are billed in advance, monthly, through the payment processor we indicate at signup, and renew automatically at the end of each period until the Merchant cancels.
• The Merchant may cancel or change plans at any time from the admin. Cancellation takes effect at the end of the period already paid; partial periods are not refunded, except where the applicable law provides otherwise.
• We may change plan prices. Changes will be announced at least thirty (30) days in advance and apply from the following billing period.
• If a payment cannot be processed, we may move the account to the free plan or limit paid features until it is settled.
• We may grant plans or features free of charge for a limited time; when that time ends, the account returns to the applicable plan.

Shopping Master charges no commission on Store sales. Payment processors and other providers the Merchant chooses may charge their own fees, governed by their terms.

6. Store payments

Buyers' payments are processed by third-party providers, such as Stripe or Mercado Pago, or by the methods the Merchant sets up (for example, bank transfer or cash). The Merchant contracts those services directly with each provider and accepts their terms; funds are paid into the Merchant's accounts with those providers, never into Shopping Master's accounts.

Shopping Master does not take part in collecting payments, does not hold funds, and is not responsible for chargebacks, disputes, delays, holds or other decisions of payment providers. Full card data is handled by the payment provider; the Platform does not store it.

7. Merchant's obligations

The Merchant is solely responsible for its Store and its business. In particular, the Merchant agrees to:

• Sell only lawful products and services it has the right to sell, and describe them accurately, with their prices, terms, shipping costs and taxes.
• Comply with the laws that apply to its business, including consumer protection, e-commerce, tax (including invoicing and sales tax) and data protection laws.
• Publish and honor its own policies on returns, refunds, shipping, privacy and terms toward Buyers.
• Deliver what it sells, provide customer service and handle Buyer complaints.
• Hold the rights needed for the Content it publishes, including trademarks, images and texts.
• Keep copies of its relevant information and export it whenever it needs to.

8. Prohibited uses

You may not use the Platform to:

• Offer illegal, stolen or counterfeit products or services, or ones that infringe third-party rights; weapons, explosives, drugs or controlled substances; or any material involving the exploitation of minors.
• Commit fraud, scams or phishing, or mislead Buyers about the identity of the seller, the products, prices or terms.
• Send unsolicited commercial messages, distribute malware, or publish content that incites violence, discrimination or hatred.
• Attempt unauthorized access to accounts, data or systems; interfere with the operation or security of the Platform; or scrape data without authorization.
• Circumvent plan limits, resell or sublicense the service without our written consent, or reverse engineer the software, except to the extent the law allows.

If a prohibited use occurs we may remove Content, suspend or close the Store or the account, and cooperate with the competent authorities.

9. Content and intellectual property

Content belongs to the Merchant. To provide the service, the Merchant grants us a non-exclusive, royalty-free, worldwide license, for as long as it uses the Platform, to host, reproduce, adapt (for example, resize images), transmit and display that Content. Stores with published products may appear in the Platform's public store directory.

The Platform, its software, designs, themes, trademarks, logos and documentation belong to Shopping Master or its licensors. The Merchant receives a limited, non-exclusive, non-transferable right to use them while its account is active. If you send us suggestions or feedback, we may use them freely to improve the service.

If you believe Content published on the Platform infringes your rights, write to sales@devcloudsoftware.com identifying the content and the right affected.

10. Personal data

The processing of the data of Merchants and of visitors to Shopping Master's website is governed by our Privacy Policy.

For the Buyers' data processed in each Store, the Merchant is the controller and Shopping Master acts as a processor on the Merchant's behalf: it processes that data only to provide the service and following the Merchant's instructions, with appropriate security measures and a duty of confidentiality, through the providers listed in the Privacy Policy, and deletes it when the relationship ends as set out in these Terms. The Merchant must inform its Buyers about the processing of their data and have the necessary legal basis.

11. Availability and changes to the service

We work to keep the Platform continuously available and make regular backups, but we do not guarantee an uninterrupted or error-free service. We may perform maintenance, scheduled where possible to minimize its impact.

We may add, change or discontinue features. If we discontinue an essential feature of a paid plan, we will give reasonable notice.

12. Suspension and termination

• The Merchant may stop using the Platform and request that its account be closed at any time.
• We may suspend or close an account or a Store for breach of these Terms, a prohibited use, non-payment, a risk to the security of the Platform or others, or an order from a competent authority. Except in urgent cases or where the law requires otherwise, we will give prior notice by email.
• When an account is closed, the Merchant will have thirty (30) days to export its information. After that period we may delete it permanently, except for what we must keep by law.

13. Warranties and limitation of liability

To the fullest extent permitted by law, the Platform is provided "as is" and "as available", without warranties that it will meet any particular needs of the Merchant.

Shopping Master is not responsible for transactions between Merchants and Buyers, for Store Content or for third-party services. To the fullest extent permitted by law, we will not be liable for lost profits, lost sales, data or business opportunities, or indirect or consequential damages. Our total liability for any claim related to the Platform will not exceed the amount the Merchant paid Shopping Master in the twelve (12) months before the event giving rise to it, or one hundred US dollars (US$100) if the Merchant was on the free plan.

These limitations do not apply in cases of willful misconduct or gross negligence, or where the applicable law does not allow them, including consumer protection laws.

14. Indemnification

The Merchant will indemnify and hold Shopping Master harmless from claims by Buyers, authorities or other third parties arising from its Store, its products or services, its Content or its breach of these Terms or the law, including reasonable defense costs.

15. Third-party services

The Platform lets Merchants connect third-party services such as Stripe, Mercado Pago, Mercado Libre, Meta (Facebook and Instagram), WhatsApp or analytics tools. Their use is governed by each provider's terms, which the Merchant accepts directly. Shopping Master does not control those services and is not responsible for their operation, availability or changes.

16. Changes to these Terms

We may update these Terms. Material changes will be announced by email or in the admin at least thirty (30) days before they take effect, unless they respond to legal requirements. Continuing to use the Platform after they take effect means the Merchant accepts them; if it does not agree, it may close its account before that date.

17. Governing law and jurisdiction

These Terms are governed by the laws of the Argentine Republic. Any dispute will be submitted to the competent ordinary courts of the domicile of DevCloud Software, unless mandatory consumer protection law provides for a different jurisdiction.

18. General provisions

• These Terms, together with the Privacy Policy and the terms of the plan purchased, are the entire agreement between the Merchant and Shopping Master regarding the use of the Platform.
• If any provision is held invalid, the rest remain in effect.
• Our failure to exercise a right is not a waiver of it.
• The Merchant may not assign its account without our consent. We may assign these Terms in a reorganization, merger or sale of the business, with prior notice.
• Notices will be sent to the email address registered in the account, which the Merchant must keep up to date.

19. Contact

For questions about these Terms, write to sales@devcloudsoftware.com.